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Sales & Marketing Operations Manager

  • Canada, Canada

Job description

We're seeking a key player to work within a team spanning Marketing, Sales, and Customer Success, to amplify the data, processes, and technologies that power these teams. The Sales & Marketing Ops Manager is a HubSpot operations expert with a data analyst mindset and a keen awareness of the full customer journey.

The ideal candidate is experienced in data management as well as expanding MarTech and SalesTech stacks. You will play a key role in the success of our marketing programs, and sales processes, handling tactical operations and contributing to strategies that drive our SaaS revenue engine. We're looking for someone highly detail-oriented, data-driven, and relentlessly process-focused.

What you'll do

  • You will collaborate closely with the Sales, and Marketing departments to deliver scalable solutions that drive daily revenue operations

  • You will be acting as our subject matter expert on inbound and outbound routing, scoring, and nurturing

  • You will leverage in-depth analytics tools to prepare accurate and timely reporting on campaign effectiveness

  • You will Improve sales and marketing workflows and other HubSpot processes to increase sales efficiency, leads, and team conversions

  • You will share ownership of the MarTech, SalesTech, and CS tech stack, including the integration, setup, and maintenance as a power user

  • You are going to be both advising and helping with the acquisition of Sales, Marketing, and Customer Success technology to help us meet our growth goals

  • You will be responsible for data management, data analysis, and workflows

  • You will constantly test, iterate, optimize, and make decisions based on data

  • You will be creating and maintaining documentation of processes and best practices

Job requirements

  • 2+ years of HubSpot CRM and operations expertise including workflows, deal cycle management, reporting, and dashboards

  • Experience with HubSpot-centric setup, integration, and management of Sales, Marketing, and CS technology stacks, including the use of ZoomInfo, SalesLoft, Vidyard, Gong, HotJar, Intercom, and similar

  • Proficiency in Google Analytics and data analysis

  • 2+ years' experience with Segment, Google Tag Manager, and similar

  • Experience with AB testing

  • Strong self-starter, possessing the drive and determination to succeed and is comfortable working independently, as well as able to pivot and be a problem solver

  • Proven success collaborating with internal teams and driving alignment in a matrixed environment

  • A solid understanding of data-driven SaaS operations that guide tech-touch, low-touch, and high-touch engagements with leads, trials, and customers


As the leading client reporting platform for marketing agencies, we help thousands of marketers streamline client reporting and dashboard creation across diverse marketing channels.

Interviewing at AgencyAnalytics

Talent Screen

Let's kick things off by getting to know each other. Show us what makes you uniquely awesome!

Hiring Manager Interview

In this stage, your future leader dives into your experience. We'd discuss what your experience, answer your questions, and how we can take your career to the next level

Case Study

Let's put your skills to the test with a hands-on task tailored to the role! Get ready to showcase your expertise through a presentation, a language skills evaluation, or a coding adventure!

Final Interview

You've reached the final stage! Here, you'll get to meet more team members & show off more of your skills

Interview plan may change depending on role & responsibilities

Company Perks

Our office

As a globally dispersed team, we are remote and offer the flexibility to work remotely, hybrid, or on-site. Our beautiful office is located in downtown Toronto and we offer a monthly allowance towards co-working spaces for those outside the Greater Toronto Area.

Address 134 Peter St, Toronto, ON M5V 2H2, Canada 

AgencyAnalytics is an equal-opportunity employer and is committed to providing an accessible recruitment process. We welcome applications from all qualified individuals and are committed to equal employment opportunities regardless of gender identity or expression, race, ethnic origin, creed, place of origin, age, sex, marital status, physical or cognitive need, sexual orientation, and any other category protected by law. Upon request, we will provide accommodation for applicants with disabilities. All your information will be kept confidential.